CÓMO CONSTRUIR UN PSICÓLOGO-CHATBOT
2020
In recent decades, the development of conversational agents or chatbots has increased, especially in the commercial sector.
Although the first chatbot in computational history was presented as a psychotherapist, few virtual agents with this type of function
have been built since then. In the present article we describe the fundamental aspects of designing a psychologist-chatbot and,
more specifically, a bot with psychological assessment functions. We review the available tools and the basic concepts for its
construction. We also propose a series of assessment objectives that would guide the conversational agent’s dialogue. Finally, we
discuss the advantages and disadvantages of chatbots and the scientific guarantees that they need to fulfill.
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