APPLYING SIX SIGMA TECHNIQUES TO REDUCE THE NUMBER OF DEFECTS OF SOFTWARE

In the software industry most of the software’s are not meeting the customer’s expectation which leads to lots of rework and sometimes loss in the business. These rework is due to lack of proper process in the software development life cycle. In the current scenario most of the software companies adopt the six sigma process to locate the weak spots in software development process. Six Sigma helps to find effective way out for the located problems and improve the development processes in order to achieve company’s business goals. The proper implementation of Six Sigma makes the customer to involve in each and every activity of the development process. As the result of the customer’s active participation the software quality increases and also fulfills the needs of the customer. In this paper a project is selected in order to prove that implementation of six sigma improves the software quality by changing the existing process of the software development.