O cuidado dispensado aos familiares na unidade de terapia intensiva
2005
This study aimed to analyze the assistance offered to patients’ relatives in the Intensive
Therapy Unit, as well as their expectations. It is a descriptive research, using a qualitative approach, which
was accomplished with the relatives of eight patients, in the Intensive Care Unit of a municipal hospital in
Rio de Janeiro, in 2002. Data has been obtained by means of semi-structured interviews. The results
showed the need of welcome, warm human contact and affection by the professionals of the Intensive
Care Unit to the patients. The relatives pointed out some dissatisfaction in relation to the visit’s timetable
and required a better communication process.We concluded that it is important to humanize the assistance
and to privilege new care models which value the process of communication with clients and their
relatives, considering them also as subjects of the nursing care.
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