Managing Your E-mail: Thinking Outside the Inbox

Introduction. CHAPTER 1. E-mail's Quirks and Wonders Why e-mail makes us work differently. CHAPTER 2. The Legal Face of E-mail Navigate the pitfalls and stay out of the courthouse. CHAPTER 3. Using E-mail Judiciously It's okay to pick up the phone. CHAPTER 4. The Inbox How to manage your inbox like a pro and reduce e-mail volume in your organization. CHAPTER 5. The Outbox A guide to good citizenry on the e-mail frontier. CHAPTER 6. The Smoking Gun Take control and make e-mail work for you. References. Index.