Methodology for Generating Efficiency and Effectiveness Measures (MGEEM): A Guide for Air Force Measurement Facilitators

Abstract : The objective of this guide is to provide sufficient technical detail about the Methodology for Generating Efficiency and Effectiveness Measures (MGEEM) so that a measurement facilitator can use the procedure to create a complete productivity measurement system for any target organization. The guide contains four chapters and an appendix. Chapter 1 provides a framework for understanding organizations as systems, defined in terms of their inputs, outputs, goals, and interactions with their environments across system boundaries to accomplish goals. Within the systems framework, productivity is defined as a combination of efficiency (the ratio of inputs to outputs) and effectiveness (the extent to which the outputs satisfy mission objectives). Chapter 2 lays a foundation upon which the MGEEM process can begin, including identifying requisite skills of the facilitator, organizational familiarization, and planning the measurement activity. Chapter 3 explains the selection and use of measurement development teams to identify the organization's principal intended accomplishments, called Key Result Area (KRAs), indicators of each KRA, and data sources for each indicator. Chapter 4 discusses procedures for using the productivity measures which result from application of the MGEEM as a tool for improving organizational productivity. (SDW)