An Actor–Network Approach to Developing a Life Cycle BIM Maturity Model (LCBMM)

Building information modelling (BIM) has considerable potential for addressing sustainability issues in construction, but its benefits can be constrained by the failure to adopt BIM across the full project life cycle. Systematic whole-of-life BIM adoption can be supported by maturity models, but most models are limited by a lack of theoretical grounding, socio-technical dichotomies and the failure to adequately consider the full asset life cycle, often by overlooking the operations phase. This study aims to (1) develop a BIM maturity model that addresses these limitations by (2) using an in-depth analysis of an early adopter case study, thus addressing the lack of empirical research in BIM adoption experiences. A single interpretive research study was conducted to qualitatively analyse a US-based university. The data were gathered through interviews, field visits and document analysis. Actor–network theory (ANT) concepts scaffolded the analytical approach. The findings show that a complex BIM socio-technical network emerged, developed and converged during the project management stage but struggled to achieve durability as an ongoing solution to facilities management. By analysing the elements of success and failure across each stage, the researchers distilled five key lessons to achieve whole-of-life BIM maturity and proposed a life cycle BIM maturity model (LCBMM) supported by a practice guide.