Big Data Analytics Framework for Digital Government

Digital transformation has increasingly become a central issue to governments around the world as they seek innovative digital solutions in response to socioeconomic, political, and technological pressures. In this paper, we present a framework that formalizes the government-wide digital transformation process, standardizes infrastructure architecture, cultural and industrial change with human resource development, data management and data governance, and data exchange protocols in a trusted and regulated environment, leading toward effective and sustainable utilization of big data analytics in policymaking and creation of digital innovations. We also discuss specific customizations of the framework in the Thai government’s context as well as its adoption progress, providing material evidence of the framework’s practicality.