Critical success factors for the construction industry
2016
This study aims to identify the critical success factors for projects in the construction industry. A
list of factors were identified from the existing literature and grouped into categories. The authors added
project risk management and requirements management to the list of categories to test the hypothesis that
these should also be considered as critical success factors in the construction industry. The study
identified 58 success factors classified into 11 groups, which were tested using an elicitation technique.
Forty-nine responses were collected from project managers, who had an average or 15 years of project
management experience and had participated in more than 15 projects. Once the data was collected, the
authors adopted the use of the relative importance index to rank the categories. From the results, the top
five most important are (1) Project Organization, (2) Project Manager Competence, (3) Project Risk
Management, (4) Project Team Competence and (5) Requirements Management. This lead to the
conclusion that both project risk management and requirements management should be considered as
critical success factors. Further analysis of the data highlights the importance of scope management and
soft skills in Requirements Management and Project Risk Management respectively.
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