Descriptive Analysis of The Quality of Health Services The Hospital X The District of Kediri with a Net Death Rate (NDR) in 2019

Quality of health services is an aspect that must be considered in every health service facility such as hospitals. Hospitals must support health degree improvement to reach a good quality of health services. A good service will give comfort to patients and influence their trusty level. Net Death Rate is one of the statistical indicators, which can illustrate the quality of health services. Several researches have been conducted, several hospitals do not fulfill the standards which are 25 ‰ yet. The NDR value can illustrate the quality of health services in hospitals good or not. This research aims to analyze the quality of health service in Hospital X the District of Kediri. It is a quantitative research and conducted on inpatient visits recapitulation data in 2019. NDR value affected by the number of dead patients > 48 hours and the number of dead or alive patients. According to the research result, NDR in Hospital X is 24,75‰ in January - March, April – June is 21,55‰, July – September is 21,34‰, and October – December is 17,94‰. This result fulfills the standards of the Indonesia Ministry of Health, where indicates the quality of health services in Hospital X the District of Kediri is already good.