Research into the safety of London bus passengers
2019
Key recommendationsReduce harsh braking and acceleration incidents;
• Encourage the use of forward collision warning systems to assist drivers negotiating congested
traffic;
• Enable passengers to sit down before bus pulls away from bus stops;
• Encourage passenger behaviour change using nudge techniques or additional information
sources to enable them to stay seated until the bus has completely stopped before alighting;
• Encourage passengers to routinely hold onto grab-rails and seat rails whilst sat down;
• Raise awareness of the impact of a driver’s behaviour and decision making on a passengers
psychological and physical well-being through driver empathy training;
• Review the issue of the ‘open’ forward-facing seats into the wheelchair / buggy area to
prevent passengers being thrown out of them in instances of harsh braking;
• Consider evaluating and increasing running times in the off peak-periods to enable drivers to
accommodate the needs of older passengers to reach a seat on boarding and remain seated
until fully stopped for alighting the bus;
• Promote the needs of drivers and passengers to increase the dialogue on buses and raise
awareness of expected behaviours e.g. passengers must always hold on to handrails;
• Consider policy changes to enhance driver behaviour; particularly to not pull away until
passengers are sat down; always kneel the bus and wait until bus has stopped before
passengers stand to alight;
• Potentially consider gamification of bus drivers to rate their driving and provide awards
Keywords:
- Correction
- Source
- Cite
- Save
- Machine Reading By IdeaReader
1
References
0
Citations
NaN
KQI