Interacción entre la extensión y la investigación–acción para el abordaje de una problemática en el sector productivo marplatense

The present objective is to describe the action–research work of the Research and Extension Group “Continuous Improvement, Quality and Environment”.The project focused on the application of a basic management tool that allows preparing organizations that want to implement quality management systems and improve their workplaces. It was developed in three periods through Extension Workshops for companies that represent the industrial sector of Mar del Plata and where advanced students participated.Extension in the university field is a mechanism for training, technological development, training in various social sectors, productive public or private. The construction of knowledge was a fundamental element for the development of the research project that addressed the study of the modalities, strategies, advantages and obstacles that arise in the application of these tools.