Factors effecting Knowledge Management Process inHigher Educational Institutions

Knowledge management has enabled many Higher Educational Institutions to excel in performance. Educational institutions create a lot of knowledge but fail to harness the knowledge through proper Knowledge Management strategy. This research aims at finding the effect of work experience, position and familiarity of Knowledge management (KM) on KM process and also tries to find the key influencing factors within knowledge management process prevalent in select private and public Higher Educational Institutions in Bangalore. The sample size is 300 Academic Staff from select private and public NAAC accredited institutions. The Key findings of the study was that work experience and position did affect the KM process and being familiar about KM did not influence the KM process. Also, the institutions are willing to hire new staff members to create new knowledge. Involvement of experts, who provided an explicit way to accomplish the tasks in the academic institutions, enrich the process of knowledge deposition. Knowledge sharing is best when staff are assigned new roles based on their expertise. Institutions are willing to discuss problems and issues, thereby assess the existing process and systems. Staff are encouraged to promote their research results to other academic and business organisation. Knowledge management empowers HEIs to excel in all their goals and gain a competitive edge over their competitors.