E-Banking: Issues and Challenges

Abstract— The new information technology is becoming an important factor in the future development of financial services industry, and especially banking industry. Growing international trading and problems in transferring money have motivated researchers to introduce a new structure. E-banking is such idea. Most of banks are using the Internet as a new distribution channel. This paper presents a through survey of e-banking describing definition, barriers, benefits from the customers’, economy, and bank point of views, and main issues and challenges such as risk management and factors responsible for e-banking development. Finally, conclusion and future perspective of e-banking development will be discussed.