Obstacles to Ethical Decision-Making: Mental Models, Milgram and the Problem of Obedience

1. Introduction 2. The role of mental models in social construction 3. The Milgram studies: obedience, disobedience, and ethical challenges 4. Obstacles to ethical decision-making in the perception of ethical context 5. Obstacles to ethical decision-making in impact analysis and action 6. Managing ethical obstacles 7. Problematic mental models: some applications 8. Conclusion Author index Subject index.