System and method for implementing access voice interactive business

The present invention discloses a system and a method for realizing the voice switching-in interactive service. The users can achieve the voice switching-in interactive service through the mobile terminal which sustains the protocol of wireless network by adopting the Internet like accessing mode. The system comprises three modules, a switching-in processing module, a interface processing module and a data base module, the switching-in processing module takes charge of receiving and responding to the page request of the visit of the mobile terminal through the protocol of wireless network, and writes the information and the request of the users in the data base. The interface processing module takes charge of scanning the data base, initiates call-out to the users according to the information and the request of the users, to achieve the switching-in of the users and the voice interactive service. The data base module is used for storing the relational date of the information of the users and the call-out. The present invention has the advantages that the operation is convenient, the service quality and the service efficiency of the voice switching-in interactive service are improved, the voice resource which is switched in by the system is economized, the service can be generalized and achieved rapidly in varies ways, and the competitive ability of the voice interactive service is improved significantly.