Analysis on Reliabilities of Seoul's Trunk Bus Lines Using BMS Data (through Data Envelopment Analysis)

The purpose of this paper is to identify unreliable routes in the view of users. After headway error ratio per route and travel time error ratio per route were calculated by using BMS data, reliability which incorporated two indicators each route was calculated through data envelopment analysis. Reliability among routes and among traffic zones was compared through the results, the needs to improve severely unreliable routes and to show passengers adjusted bus schedule information considering current reliability were suggested. As a future study, reliability evaluation framework of each route needs to be developed considering operation environment by analyzing bus card data (passengers and operation speed etc.) and pooly unreliable route should be managed strictly and reformed.