Motivational characteristics in banking: a study from LEMO application

This study aimed to analyze the predominant motivation styles in a banking organization, in this study figuratively called Beta Bank. To this end, we sought to describe the social profile of the interviewees and to analyze employee satisfaction and dissatisfaction levels and to elucidate the predominant styles of motivation in the organization. Primary data collection was based on Motivational Styles Survey, a questionnaire with multiple choice questions, with 36 closed questions. From the analysis based on the descriptive statistics of the information it can be concluded that the styles of motivational orientation that most predominated in the employees of Beta Bank were the styles related to action and maintenance and, with less preponderance, the styles of motivation oriented. participation and conciliation.