Partage émotionnel et inclusion : le rôle médiateur de l’écoute et de l’expression des émotions

Our paper aims to explore the extent to which emotional sharing by leaders can foster employees' sense of belonging in organizations. First, we will look closely into the role of leaders' emotions in developing and enhancing employees' sense of belonging. To answer to our research question, we have chosen to use a qualitative methodology. To this end, 30 semi-structured interviews were conducted with leaders. The results of our research reveal the crucial need to mobilize emotional listening and expression in order to foster the inclusion of all employees through the building of a strong sense of belonging and authenticity. These results also highlight the emergence of a new leadership style: inclusive leadership.