DESIGN THINKING TO ENHANCE REQUIREMENTS ANALYSIS IN SYSTEMS ENGINEERING

Systems engineering (SE) is a general methodological approach that includes all relevant activities to design, develop and verify a system. This work was based on the need to enhance the integration of the customer needs into the design phases of SE. A joint methodology was proposed integrating the SE approach with the Design Thinking (DT). An analysis was conducted as part of a case study proposed by IBM Corporation for the development of a security system for a building. The results confirm that the insertion of the DT in the SE has a significant impact on the generation of concept solutions.