Patient navigation(PN)의 개념, 효과성 그리고 실천적 함의 Ali-Faisal, S. F., Colella, T. J., Medina-Jaudes, N., & Scott, L. B. (2017). “The effectiveness of patient navigation to improve healthcare utilization outcomes: A meta-analysis of randomized controlled trials.” Patient Education Counseling, 100, 436-448.