AN ANALYSIS OF ONLINE REVIEWS ON ELECTRIC TOY ROBOTS

In recent years, research has advanced on the use of robots that effect healing through voice and touch capabilities. This study examines the customer ratings that were made on different electric toy robots in order to determine how to introduce such robots effectively in early childhood education in the future. The target of this study is the 12 types of robots with 20 or more customer reviews, which ranked within the top 100 selling electric toy robots on Amazon.co.jp as of January 2019. For each robot, not only the “rating level” judged by the customer reviewer but also his/her comment was considered. These comments were analyzed using text mining software.