Exemplary Urban Practitioners in Neighbourhood Renewal: Survival of the Fittest… and the Fitting

Often institutional solutions such as structures and organisations are seen as best practices in neighbourhood renewal. Using empirical case study data from the Netherlands and the UK, this paper demonstrates that there should be more attention for the role of individual urban practitioners. The relevance of this conclusion goes beyond the domain of neighbourhood regeneration alone. Due to the new government policy paradigms (e.g. Big Society/Participation Society), welfare reforms are introduced that combine severe austerity measures with more responsibilities for individual citizens and cross-sectorial partnerships between institutions. This post-crisis participation society calls for individuals that are able to ‘make a difference’ by bridging the gap between the systems of government agencies and other institutions, and the lifeworld of residents. But what are the characteristics and working methods of highly effective ‘exemplary urban practitioners’? This paper explores the characteristics of these practitioners by analysing empirical data from neighbourhood renewal case studies using Habermas system/lifeworld concept.