RESIDENTIAL AREA-BASED OFFICES PROJECT : FINAL REPORT ON THE EVALUATION OF IMPACTS

This report presents an evaluation of the impacts of telecenters on work performance, job satisfaction, and travel behavior. The data is drawn from four survey instruments: an attitudinal survey, a travel diary, an attendance log, and an exit interview. The report provides an analysis and discussion of the travel impacts, telecommuter and manager attitudes, telecommuting retention, and telecommuting patterns associated with telecommuting center use.