AVIATION HUMAN FACTORS: A FRAMEWORK FOR THE NEW MILLENNIUM

This paper presents a survey of the literature on human factors in airline safety and builds a conceptual framework for designing future safety studies. In our framework, factors are analyzed to determine their association with operational errors rather than accidents. Since operational errors occur with much greater frequency than accidents, our new approach allows for the analysis of the more complex relationships and interactions that occur among various factors. Results generated through the analysis of operational data can enhance the decision-making process and help reduce pilot-error accidents. We also include recommendations for how data should be collected and stored in order for researchers to more effectively analyze flight safety data.