Desafios da enfermagem para atuação em urgência e emergência

The complexity of the emergency and emergency services is related to the critical situations of the patients who are cared for, and who need care directed not only to their physiopathological state, but also to psychosocial, environmental and family issues. The objective of this study was to identify the professional challenges for emergency and emergency care in the hospital area. This is an exploratory research with a qualitative approach, aimed at characterizing the performance in the area of emergency and emergency of health professionals. The study was developed in a service that provides emergency and emergency care in Parana and had as subjects the professionals who make up the hospital nursing team and the patients. Data collection was performed with the following instruments: semi-structured interview with nursing professionals; patient care after risk classification with questionnaire application; and documentary analysis, seeking to verify the history of attendances and of facts that may be significant for the study to be developed. The nursing team plays a key role in the hospital area due to direct contact with the patient to provide care 24 hours a day. The challenges to act in emergency and hospital emergencies are the need to attend all patients quickly and efficiently, perform risk classification correctly, manage the sector in an organized way, work overload, overcrowding of care, few professionals in service in the sector, among others. Keywords: Nursing Team. Emergencies. Delivery of Health Care.