Complacent Effect of Age and Education on the Online Banking-Service Compatibility: Study in Delhi and National Capital Region
2020
This study aims to determine the effect of
age and education on the customers' service
compatibility and determine the awareness level of the
banking customers related to the banking services.
The collection of data will be a blend of primary and
secondary sources based on private banks. Based on
the findings, it can be said that gender affects service
compatibility with the user. Still, the education level
has no direct effect on compatibility.
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