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The Wrath of God: Exposure to the Authoritarian God Concept and Consumer Responses to Service Failure and Recovery
The Wrath of God: Exposure to the Authoritarian God Concept and Consumer Responses to Service Failure and Recovery
2021
Riza Casidy
Hyunju Shin
Shahin Sharifi
Keywords:
service
Authoritarianism
Advertising
Political science
Correction
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