EXTRACTING THE OPINION THROUGH CUSTOMER FEEDBACK DATA FROM WEB RESOURCES

As the customer opens their views for the product and their services, so it is necessary that it is classifying and categorizing these views in feature manner. The job of analyzing such information is collectively called as customer product reviews, also called as opinion mining. Basically it consists of some steps, and different task achieved by applying different techniques. This paper basically explains such techniques that have been used for the implementation of task of opinion mining. On the basis of this analysis we provide an overall system design for the development of opinion mining approach.