Blending the physical and virtual- a hybrid model for the future of work

Executive summary With the roll-out of COVID-19 vaccines, countries are beginning to imagine a future in which workers’ and employers’ choices are not conditioned by the pandemic. The crisis hit everyone hard but also generated an opportunity. It has shown that workers with suitable jobs can efficiently work remotely, with no negative implications for their productivity or performance. Telework may even unlock new working processes with the ultimate effect of...