NATURE AND SOURCE OF CONFLICTS OF RELATIONSHIPS IN THE CONTEXT OF PEDIATRIC ONCOLOGY: AN INTEGRATIVE LITERATURE REVIEW

To identify the conflicts of relationships in the pediatric oncology context regarding its nature and source. Integrative literature review, in National Center for Biotechnology Information (PubMed), Cummulative Index to Nursing and Allied Health Literature (CINAHL), Literatura Latino-Americana e do Caribe em Ciencias da Saude (LILACS) and Scientific Electronic Library Online (SciELO), in the last ten years, in English, Spanish and Portuguese. A Qualitative Content Analysis conducted data analysis. Seven types of conflicts were identified and three themes of sources of conflicts emerged: the professionals' difficulty in the involvement with the families and children; negative repercussions of hospitalization on the family functioning; lack of institutional politics of support to the families, professionals and children. The natures of conflict evidenced in this literature review were within the family and between staff and families. The sources of conflict were communication barriers and changes in family functioning. This synthesis can help health professionals to identify conflicts in practice.