Multimodal Technology: Improving Accessibility of the Design of Home Appliances

This paper aims to present the potential of multimodal technology to increase accessibility in home appliances’ interfaces for people with visual impairments from the Inclusive Design perspective. The methodological procedure was based on a theoretical mapping (unsystematic and systematic literature review) which filtered publications between 2010 and 2020, indexed in the scientific databases ACM Digital Library, IEEE Xplore Digital Library, Science Direct, Scopus, Springer Link, and dissertations in the CAPES Theses and Dissertations Catalog, and Brazilian Digital Theses and Dissertations Library - BDTD. This study identified 19 relevant publications in the area of interaction, engineering, and software development, with a focus on multimodality, accessibility of interfaces that enable access to the web, mobile, and home appliances content. These publications address that the multimodal association favors the accessibility and usability of the products and that the multimodal resources are shown to be efficient to avoid cognitive overload during the interaction.