Lean behavioral health : the Kings County Hospital story

Table of Contents Preface Chapter One: Why Lean in Health Care - People Aren't Cars Joanna Omi Bruce Smith Ameer Robertson, Esq. Chapter Two: Behavioral Health Care and Lean Joanna Omi, Joseph P. Merlino, MD, Joyce B. Wale, LCSW, Kristen Bauman, PsyD, Olga Deshchenko, Antonio D. Martin Chapter Three: Lean, Safety, and Quality Robert Berding, Esq., L.M.H.C., C.R.C. Renuka Ananthamoorthy, MD Lora Giacomoni, RN Chapter Four: Financial Benefits of Lean Marlene Zurack George Proctor Chapter 5: Lean in Behavioral Health Joseph P. Merlino, MD, MPA Kristen Baumann, PhD Jill Bowen, PhD Chapter 6: CPEP Kristen Baumann, Ph.D Regine Bruny-Olawaiye, M.D Richard Freeman Chapter 7: Lean and Inpatient Psychiatry Roumen N Nikolov, MD Akinola Adebisi, MD Linda Paradiso, RN, NPP Chapter 8: Outpatient Services: The Adult Mental Health Clinic Jill Bowen, PhD Lancelot Deygoo, MSCE Chapter 9: Lean applications: the Medical Home Model Claire Patterson Janine Perazzo Akinola Adebisi Conclusion Jill Bowen, PhD Joseph P. Merlino, MD, MPA Joanna Omi Epilogue: Insights of a Psychologist turned Lean Facilitator Kristen Bauman, Ph.D. Index