Human resource development for technological capabilities upgrading and innovation in production networks: a case study in Thailand

ABSTRACTThe objective of this paper is to investigate the human resource management (HRM) and coordination activities for innovation in production network. We consider three manufacturing firms in this study, Global Green Chemicals Public Company Limited, Thaioil Public Company Limited and Siam Cement Group Chemicals Company Limited. In each case, the key innovation milestones are identified. We also examine how HRM and human resource development (HRD) are utilized to improve innovation and technological capabilities. From our results, we conclude that top management plays an important role in HRM/HRD to improve a firm’s innovation and technological capabilities. Systematic recruitment, selection, training and development are needed to achieve organizational strategies. Career path development and a reward system are important motivators for employee retention.