BITA: Stepping into HR- HR ChatBots for Improvised Experience - A Review

BITA- Business- Information Technology Alignment has been a hot topic for last few decades. Gone are the days BITA was mere a concept. Present era witnesses the implementation of BITA in almost every span of businesses. Focus of this review article here is on identify the feasibility of using IT both as tactical gizmo and as a strategic collaborator of an organization. If the two sets of strategies are aligned then it could be assumed that IT itself would be aligned with the corporate objectives, and that this alignment would therefore provide performance benefits to the organization, this is the core crux of BITA. Every communication with the company, either going through a job posting, exploring the job portal, interacting to an employer or recruiting manager, or the genuine apply and interview process can certainly impact the job seeker's observation about the company. Such candidates choose to join organization or not, based on how well an executive deputed by company treat them, and how wellinformed they are all through the process, and most significantly if they're being treated as a human being or just as pieces of paper. This paper focuses on analyzing the role of ChatBots in HR domain for an improvised experience. AI can perform excellently while aligned with HR Processes especially in recruitment function and HR Chatbots are the live example. All business units need to manage their jobs while putting the overall business first and at the core of the talk. The objective of the proposed study is to analyze the role of BITA in directly or indirectly optimizing the profitability of an organization with proper alignment of recruitment process with IT through ChatBots.