Community informatics

Community informatics (CI) is an interdisciplinary field that is concerned with using information and communication technology (ICT) to empower members of communities and support their social, cultural, and economic development.Community informatics may contribute to enhancing democracy, supporting the development of social capital, and building well connected communities; moreover, it is probable that such similar actions may let people experience new positive social change. In community informatics, there are several considerations which are the social context, shared values, distinct processes that are taken by members in a community, and social and technical systems. It is formally located as an academic discipline within a variety of academic faculties including information science, information systems, computer science, planning, development studies, and library science among others and draws on insights on community development from a range of backgrounds and disciplines. It is an interdisciplinary approach interested in using ICTs for different forms of community action, as distinct from pure academic study about ICT effects. Most humans live in communities. In some urban areas, community and neighborhood are conflated but this may be a limited definition. Communities are defined as people coming together in pursuit of common aims or shared practices through any means, including physical, electronic, and social networks. They proliferate even while the ability to define them is amorphous. Cultures ensure their growth and survival by continuing the norms and mores that are the bases of their way of life. Communities can use the infrastructure of ICTs as a method of continuing cultures within the context of the Internet and the World Wide Web. Once a cultural identity is defined within the context of these technologies, it can be replicated and disseminated through various means, including the sharing of information through websites, applications, databases, and file sharing. In this manner, a group that defines its cultural identity within the construct of technology infrastructure is empowered to hold valuable exchanges within the spheres of economics, political power, high and popular culture, education, and entertainment. Since the inception of the Internet and the World Wide Web, we have seen the exponential growth of enterprises ranging from electronic commerce, social networking, entertainment and education, as well as a myriad of other contrivances and file exchanges that allow for an ongoing cultural enrichment through technology. However, there has been a general lag as to which populations can benefit through these services through impediments such as geographic location, a lack of funds, gaps in technology and the expertise and skills that are required to operate these systems. To date there has been very considerable investment in supporting the electronic development of business communities, one-to-many social tools (for example, corporate intranets, or purpose-built exchange and social networking services such as eBay, or Myspace), or in developing applications for individual use. There is far less understanding, or investment in human-technical networks and processes that are intended to deliberately result in social change or community change, particularly in communities for whom electronic communication is secondary to having an adequate income or social survival. The communal dimension (and focus of Community Informatics) results in a strong interest in studying and developing strategies for how ICTs can enable and empower those living in physical communities. This is particularly the case in those communities where ICT access is done communally, through Telecentres, information kiosks, community multimedia centres, and other technologies. This latter set of approaches has become of very considerable interest as Information and Communications Technology for Development (ICT4D) has emerged as significant element in strategic (and funding) approaches to social and economic development in Less Developed Countries. ICT4D initiatives have been undertaken by public, NGO and private sector agencies concerned with development such as the United Nations Development Program, the World Bank, the Swiss Agency for Development and Cooperation (SDC), the MS Swaminathan Research Foundation; have emerged as a key element in the poverty alleviation component of the UN's Millennium Development Goals; and as important directions for private sector investment both from a market perspective (cf. the 'Bottom of the Pyramid') and from companies concerned with finding a delivery channel for goods and services into rural and low income communities.