Jane Stephens

Texas A&M University

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Co-Authors

Pauline Melgoza

Texas A&M University

Kimberly F. Applequist

University of Colorado Colorado Springs

Robin R. Sewell

Texas A&M University

Bennett Claire Ponsford

Texas A&M University

Carmelita Pickett

State Library of Iowa

Rusty Kimball

Texas A&M University

David Hubbard

Texas A&M University

Greg Conderman

Northern Illinois University

Deva E. Reddy

Texas A&M University System

Daniel Xiao

The University of Texas Health Science Center at Houston

Cooperative Institutions

Texas A&M University

Mitchell Institute

Children's Hospital Colorado

University of Colorado Denver

University of Wisconsin–Eau Claire

University of Southampton

Association of Research Libraries

Sandia National Laboratories California

Bryan College

University of Arizona

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Guides. E-Books. Getting Started.

Jane Stephens

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Improving OpenURL Menus: User Testing of Revisions to SFXÂ® Menus

Serials Review (2011)

Bennett Claire Ponsford Jane Stephens Robin R. Sewell

Twenty-one volunteers tested the usability of revisions to the Texas A&M University Libraries' SFXÂ® OpenURL link resolver menus, including the addition of Ex Libris' new bXâ„¢ recommendation service and a plug-in which pulls additional information about the journal into the menu. The volunteers also evaluated the quality and desirability of the bX recommendations and discussed their preferences for help options and full-text format. Results of the usability testing are reported along with the resultant menu changes. This study will be of interest to librarians implementing or redesigning OpenURL menus as well as those interested in the user experience.

Resolver

10.1080/00987913.2011.10765378

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A Citation Analysis of Atmospheric Science Publications by Faculty at Texas A&M University

College & Research Libraries (2013)

Rusty Kimball Jane Stephens David Hubbard Carmelita Pickett

A citation analysis of publications produced by the Department of Atmospheric Sciences faculty at Texas A&M University was conducted. This study included a detailed analysis of 5,082 cited publications by source, format, and age. TAMU Libraries holdings were then assessed using the works cited within the context of the 80/20 rule. The sources cited were primarily journals (91 percent) and books (5 percent). Eighty percent of the cited journal articles were fulfilled by just 24 journal titles, thus adhering to the 80/20 rule. The results were compared to those of previous citation studies in the sciences, with implications for collection management.

Citation analysis

10.5860/crl-351

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Citations (19)

Research Guides: Electrical and Computer Engineering: Theses & Dissertations

Jane Stephens

this subject guide is prepared for you to locate, or access library material (books, journals, indexes/abstracts, technical reports, standards, etc.) relevant to electrical engineering.

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Guides. E-Books. Downloading E-Books.

Jane Stephens

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The chat reference interview: seeking evidence based on RUSA's guidelines

New Library World (2009)

Wyoma van Duinkerken Jane Stephens Karen MacDonald

Purpose The purpose of this paper is to compare established reference interview guidelines (RUSA) with actual reference provider behaviors in remote reference transactions. The data is used to argue that specific reference interview “best practice standards” should be developed for remote access reference services. Design/methodology/approach Remote reference transactions were examined for evidence of adherence, or not, to the RUSA guidelines and behaviors. The transcripts were also coded for showing evidence, or not, of user satisfaction. Findings Data from 1,435 virtual reference transcripts shows that in 82 percent of the reference sessions the user found the information needed. Analysis also shows that librarian compliance with RUSA‐recommended reference interview behaviors, especially in the areas of listening/inquiring and searching is frequently poor – possibly due to time constraints. Research limitations/implication This study adds to the empirically‐based knowledge on the reference interview process and virtual reference services. Practical implication Reference policies and procedures can be modified to accommodate patrons based on type of reference access. Education and training of reference staff can be customized to meet patron needs. Originality/value This paper develops a methodology for evaluating the reference interview in a virtual reference transaction and suggests modification of the RUSA reference interview guidelines for remote access reference services.

Reference data

Reference model

Digital reference

10.1108/03074800910941310

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Citations (20)

Guides. NUEN 303 - Nuclear Detection and Isotope Technology. Getting Started.

Jane Stephens

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VIII.—Two new African freshwater sponges

Annals and Magazine of Natural History (1919)

Jane Stephens

(1919). VIII.—Two new African freshwater sponges. Annals and Magazine of Natural History: Vol. 3, No. 13, pp. 94-100.

Sponge

10.1080/00222931908673802

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Research Guides: Computer Science and Engineering: Home

Jane Stephens

Howdy! I am your subject librarian, and this subject guide is prepared for you to locate, or access library material (books, journals, indexes/abstracts, technical reports, standards, etc.) relevant to computer science. Please feel free to let me know if

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Research Guides: Interdisciplinary Engineering: Home

Jane Stephens

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