Public transport ridership retention is a challenge for many cities. To develop comprehensive strategies aimed at retaining riders, it is necessary to understand the aspects of public transport that influence users to become loyal to the system. This paper analyses relevant literature regarding the causes of satisfaction and loyalty in public transport. We find that the service factors most associated with satisfaction are on-board cleanliness and comfort, courteous and helpful behaviour from operators, safety, as well as punctuality and frequency of service. On the other hand, loyalty is associated with users' perceptions of value-for-money, on-board safety and cleanliness, interactions with personnel and the image and commitment to public transport that users feels. Furthermore, the results elucidate that the concept of loyalty is best defined based on users' intentions to continue using the service, their willingness to recommend it to others, their overall satisfaction, but also and most importantly, their image of and involvement with public transport. Public transport users who have a positive image of the agency and consider public transport an integral component of city life are more likely to demonstrate loyalty and act like ambassadors for public transport agencies.
Delhi's bus fleet is powered by compressed natural gas (CNG) to address poor air quality. CNG has also been implemented in buses in other Indian cities. We evaluate the life-cycle costs (LCCs) of the Standard (high-floor), low-floor, and low-floor air-conditioned CNG buses and their diesel counterparts in India. Given the importance of fuel economy and fuel price for fuel costs, we analyze the sensitivity of the LCCs to these factors. Also, to assess the effect of fuel prices if they were market driven, we evaluate the LCCs of low-floor air-conditioned CNG and diesel buses in India, but with US fuel prices. Our study aims to inform decision-making regarding the implementation of CNG buses, in concert with an assessment of their environmental and health benefits.The LCCs for CNG are higher than for diesel, but CNG negatively affects the LCC of Standard buses proportionately more than for the low-floor buses. The LCC is significantly higher for the low-floor air-conditioned, relative to that of the low-floor, and in particular the Standard, CNG buses. The significantly higher LCCs for the low-floor and low-floor air-conditioned buses, even for diesel, raises the questions of whether these buses are justified by increased patronage, and how they affect transit supply and affordability.The fuel price and fuel economy of CNG are critical for the competitiveness of CNG relative to diesel buses. This, along with the wide variation in CNG and diesel prices, demonstrates the need for careful fuel pricing policies when CNG is implemented in bus transit.
Abstract The development and implementation of extended producer responsibility (EPR) policies to manage e‐waste provide multilevel governance frameworks for achieving greater material circularity. However, the roles and responsibilities that are allocated to various stakeholders under these policies, which are crucial for program effectiveness, often vary across jurisdictions, and consensus is lacking about the best types of relationships and collaboration that should govern municipalities' contributions to EPR programs. Against this backdrop, and since this issue is poorly researched, we conducted an empirical investigation to identify the main drivers and barriers influencing municipalities' collaboration with an e‐waste EPR program in a Canadian province where municipalities are free to decide whether or not to engage with the program. Based on our study, we explore policy implications for similar programs in other jurisdictions, and propose questions for further research. Our findings identify key motivations for collaboration, including perceived program legitimacy, program funding, and logistical efficiencies. Conversely, a lack of program transparency, failure to support local employment, a focus on recycling instead of reuse, and limited program scope are identified as disincentives to program participation. Policymaking for e‐waste management and circularity need to consider municipalities' interests and contributions to ensure successful implementation.
The steady growth in light truck use and ownership in Canada is a cause for concern because it poses significant negative externalities in the form of higher fatalities, increased congestion, impacts on the environment, and infrastructure wear and tear. Understanding why drivers choose to use these vehicles is important for policymakers interested in decreasing their use. Using data from 2,203 vehicle owners in the Montreal metropolitan area, this study uses a factor-cluster analysis approach to generate five distinct groups of drivers: a uto-dependent families, pragmatic drivers, established drivers, physically active workers, and urban drivers. Identifying these unique groups can be a useful step for policymakers interested in reducing light truck ownership by influencing vehicle choice changes, mode shifts, and land use changes. Findings from this study can help transport policymakers better understand the nuanced factors that influence the choice of a light truck on Montreal’s roads.
The rapid growth in motor vehicle activity in India and other rapidly industrializing low-income countries is contributing to high levels of urban air pollution, among other adverse socio-economic, environmental, health and welfare impacts. This paper first discusses the local, regional and global impacts associated with air pollutant emissions resulting from motor vehicle activity, and the technological, behavioural and institutional factors that have contributed to these emissions, in India. The paper then discusses some implementation issues related to various policy measures that have been undertaken, and the challenges of the policy context. Finally, the paper presents insights and lessons based on the recent Indian experience, for better understanding and more effectively addressing the transport air pollution problem in India and similar countries, in a way that is sensitive to their needs, capabilities and constraints.
