Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this end, the authors review extant related articles in knowledge management in tourism. The purpose of this study is understanding of knowledge sharing in social media in tourism sector. Specific concentration is on integration of tacit knowledge sharing during pre-travelling decision making. Finding of this study contribute to researchers, organizations and policy makers in tourism industry.
Many organizations that have the global software development (GSD) projects use communication technologies to connect their virtual teams. However, the virtual team faces various challenges and issues in the process of the GSD. One of the significant challenges is obtaining an efficient communication among team members. This study focuses on the communication factors among the virtual teams highlighted in the literature. The communication factors are related to the temporal distances, geographical distances, socio-cultural, access to training, technological problems that hindering communications, the communication within the status of development process, personal communication skills and language differences. The objective of this study is to examine the communication factors and identify the related issues which are commonly occurring between the virtual teams in the global software development. A survey was conducted in different sectors. The findings indicate that some of important points related to the communication factors contribute to the success of the GSD.
The evolution of social media has changed the conventional e-commerce to social commerce. The delayed growth of the social commerce is however relatively low researched in the Information Systems disciple despite its intense evolution. As a result, this paper aims to critically probe into existing and related work in the area of social commerce from the Information Systems perspective. The standard systematic literature review method employing a physical search of 12 journals and 6 conference proceedings were used in conducting the literature review. The comprehensive systematic literature review is valuable in bridging the social commerce gap and opens up novel directions to Information Systems scholars in this market segment.
Agile software methodology framework has been used frequently in the software development industry especially among the small medium (SME) companies. In this paper, we conducted a case study among the four selected SME companies that have been developing the Internet of Things application (IoT) as their business core. The results found that all the companies under study are using extreme programming (XP), Dynamic System Development Methodology (DSDM), Feature Driven Development (FDD) and Lean as chosen development methodology. However, the most used agile methodology framework is the Scrum techniques. The study shows that companies applied Agile SDM. This is because, the Agile SDM help the software developer teams to organize their task efficaciously, and able to make frequent delivery to their stakeholders and users.
There has been a growing interest in the usage and adaptive ramifications within the broad spectrum of agile methodologies and its current trend as an alternative to traditional methodologies has not been widely accepted. Whilst a lot of hype has been seen since its introduction in 2001 with the Agile manifesto where delivery success was promised, software practitioners still appear to be weary as unfavorable usage perceptions dominate the software industry and the transition appears to be a formidable task. Project success and failure scenarios have been researched but the factors that establish these are still widely inconclusive and elusive creating more interest and emphasis for embarking on further research. This paper highlights and investigates the relationship between agile software development methodologies and the success and failure scenarios prevalent in the software industry.
In an age marked by the ubiquitous presence of social media, crisis communication has evolved into a dynamic and multifaceted endeavor. The study presented herein delves into the intricate interplay between information-seeking, information-sharing, social media usage factors, and their influence on resilience within the context of crisis management. By leveraging the Analytical Hierarchy Process (AHP) methodology, this research unravels the priorities of factors that underpin the efficacy of Social Media Crisis Communication (SMCC). According to the findings, the information-seeking category unearth the pivotal role of factors such as media choice, crisis type, and trust, illuminating their impact on resilience building in crises situations. In the realm of information sharing, the findings underscore the significance of factors like sentiment, authority, and relevance in shaping the resonance and effectiveness of shared content. Moreover, the analysis delves into social media usage factors, with a spotlight on elements like media exposure, uncertainty, and involvement, showcasing their role in driving individuals' engagement with crisis-related content on social platforms. The study utilizes AHP to create a comprehensive hierarchical model of these factors and elucidates their priorities through expert pair-wise comparisons. The outcomes reveal that information-seeking factors dominate the hierarchy, highlighting the paramount importance of understanding how individuals seek and engage with information during crises. This research underscores the potential of AHP as an invaluable tool for navigating the intricate landscape of SMCC literature, offering fresh perspectives and empirical insights. By embracing the prioritized factors unveiled in this analysis, crisis managers and communicators can tailor their strategies to better align with the dynamics of social media and enhance resilience-building efforts in an ever-evolving crisis landscape.
Objectives: This paper found that there is a need to propose a framework to measure the global virtual teams’ performance involving online training and development, organizational commitment, and motivation in global IT projects. Also this research aims to examine the relationship among online training and development, organizational commitment, motivation, and virtual teams’ performance in global IT projects success, propose a framework to assist the project manager to measure the global virtual teams’ performance in global IT projects involving the online training and development, organizational commitment, and motivation based on defined measures and Key Performance Indicators (KPIs) for the global virtual teams in global IT projects which is our contribution for this study. Method: The Confirmation study were conducted which is including study (expert-questionnaire interview, pilot study, and empirical study (the survey) then the framework proposed. The proposed framework was evaluated through experts from academics and industries. Findings: The results of the confirmation/preliminary study confirmed the validity of the conceptual framework and the validity and reliability of the instrument. Confirmation/empirical study were verified the conceptual framework and the final framework was proposed. Applications: This framework is to assist the project manager to measure the global virtual teams’ performance in global IT projects. Keywords: Global Virtual Teams (GVTs), Global Virtual Teams’ Performance Online Training and Development, Key Performance Indicators (KPIs), Motivation, Organizational Commitment, SEM-PLS
The smart cities concept has become a globally engaging topic among researchers, practitioners, and decisionmakers in the last decade. There are many advantages in upgrading urban infrastructure and services in order to sustain current cities. However, the most significant challenge is how to ensure that the knowledge network remains resilient within the environment of smart cities, in order to sustain them. Knowledge resilience has been thought to bring numerous benefits to smart cities. This study aims to review the extent to which knowledge resilience influence knowledge network in smart cities. This study employs the systematic literature review methodology as a guideline in order to identify, evaluate and interpret all the available research on the knowledge resilience factor and smart cities. Eight factors that influenced knowledge resilience in smart cities were identified. Understanding these factors in relation to knowledge resilience will contribute to potential development and successful advancements of smart and sustainable cities.
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