This paper argues that supply chain management sourcing strategies are unlikely to be implemented successfully by many organisations because of a lack of internal buy‐in and non‐conducive external power regime structures. Furthermore, the paper contends that many of those arguing the case for "win‐win" outcomes from buyer and supplier relationship management fail to properly define or conceptualise what the concept of mutuality means. The paper contends that mutuality and the search for value capture (profitability) are not fully commensurable in business relationships, but that, since "win‐win" is not an absolute but a variable concept, business relationships can be aligned even when unequal exchange and tension exists between buyers and suppliers. The paper also demonstrates that under some circumstances "win‐lose" can be a preferable outcome than "win‐win" for buyers and suppliers managing business relationships.
Purpose The purpose of this paper is to reconsider the role of the body in information in serious leisure by reviewing existing work in information behaviour that theorises the role of the body, and by drawing selectively on literature from beyond information studies to extend our understanding. Design/methodology/approach After finding a lack of attention to the body in most influential works on information behaviour, the paper identifies a number of important authors who do offer theorisations. It then explores what can be learnt by examining studies of embodied information in the hobbies of running, music and the liberal arts, published outside the discipline. Findings Auto-ethnographic studies influenced by phenomenology show that embodied information is central to the hobby of running, both through the diverse sensory information the runner uses and through the dissemination of information by the body as a sign. Studies of music drawing on the theory of embodied cognition, similarly suggest that it is a key part of amateur music information behaviour. Even when considering the liberal arts hobby, the core activity, reading, has been shown to be in significant ways embodied. The examples reveal how it is not only in more obviously embodied leisure activities such as sports, in which the body must be considered. Research limitations/implications Embodied information refers to how the authors receive information from the senses and the way the body is a sign that can be read by others. To fully understand this, more empirical and theoretical work is needed to reconcile insights from practice theory, phenomenology, embodied cognition and sensory studies. Originality/value The paper demonstrates how and why the body has been neglected in information behaviour research, reviews current work and identifies perspectives from other disciplines that can begin to fill the gap.
Purpose The purpose of this research is to explore the character of an emergent occupational role, that of university web manager. Design/methodology/approach The primary data used were 15 semi‐structured interviews conducted in 2004. These were analysed partly for factual and attitudinal data, but also for the discursive interpretative repertoires in use. Findings The paper examines the diverse backgrounds, occupational trajectories, organisational positions, job roles and status of practitioners working in “web management” in UK higher education. The discursive divide between the marketing and IT approaches to the web is investigated. Two case studies explore further the complexity and creativity involved in individuals' construction of coherent and successful occupational identities. Research limitations/implications The paper examines the position of web managers within the framework of the notions of the marginal but powerful “new professional” or “broker” technician. It gives a vivid insight into how the web as a dynamic and open technology opens up opportunities for new forms of expertise; but also explores the potential vulnerabilities of such new roles. In order to examine personal experiences in depth, data were gathered for only a relatively small number of individuals. The research was also limited to the UK university sector and to those with a broad responsibility for the web site of the whole institution, i.e. not library web managers and other web authors who work primarily to produce a departmental web presence. These limits imply obvious ways in which the research could be extended. Practical implications There are implications for how institutions support people in such roles, and for how they can support one another. Originality/value There is a vast literature about the web, little about the new work roles that have grown up around it.
The last decade has seen a wave of new building across British universities, so that it would appear that despite the virtualization discourses around higher education, space still matters in learning. Yet studies of student experience of the physical space of the university are rather lacking. This paper explores the response of one group of students to learning spaces, including virtual ones, preferences for the location of independent study, and feelings about departmental buildings. It explores how factors such as the scale of higher education and management efficiency tend to produce rather depersonalized and regimented environments that in turn are likely to produce surface engagement. Responses of hospitality, criticality, and solidarity are briefly explored.
The UK NHS and its Purchasing and Supply Agency (PASA) are implementing reforms for the procurement of goods and services. One aspect of the new approach creates regional confederations in order to overcome the current inability to enforce ‘National Framework Agreements’ within individual NHS Trusts. This is a sensible approach to resolving a lack of effective consolidation of demand within the NHS at the Trust level, but recent research into the procurement practices of regionally based NHS Trusts has highlighted a number of internal demand problems that this new approach is unlikely to overcome. These include the failure by the Trusts individually, and by the NHS centrally, to control and manage the NHS design and specification process effectively and, in many cases, an inability to measure or collect information on the clinical and cost effectiveness of medical interventions. It is argued, therefore, that while the new reforms may be an improvement on the past, it is likely that the confederations are destined to fail. This is largely the result of the NHS – centrally, regionally and locally – lacking an understanding of how to align demand and supply effectively so as to provide the levers to manage the procurement of goods and services proactively.
The purpose of this paper is to explore the value to librarians of seeing research data management as a ‘wicked’ problem. Wicked problems are unique, complex problems which are defined differently by different stakeholders making them particularly intractable. Data from 26 semi-structured in-depth telephone interviews with librarians was analysed to see how far their perceptions of research data management aligned with the 16 features of a wicked problem identified from the literature. To a large extent research data management is perceived to be wicked, though over time good practices may emerge to help to ‘tame’ the problem. How interviewees thought research data management should be approached reflected this realisation. The generic value of the concept of wicked problems is considered and some first thoughts about how the curriculum for new entrants to the profession can prepare them for such problems are presented.
As concerns about student mental health have increased, policy aims have moved towards a 'whole-university' approach. The 2017 Universities UK #Stepchange framework made this principle a formal part of policy initiatives and legitimises it via its calls for action. The policy distributes responsibility for mental health support across the institution, highlighting four key reasons for intervention: risk, regulation, success and policy. However, little is known about how this policy has been translated into practice and how activities for mental health have been adopted into the everyday work of higher education (HE) institutions. This article explores how one service common across all HE institutions, the academic library, has interpreted this call to contribute to student mental health. Using data from a national UK survey alongside policy analysis, this article investigates the strategic rationale and the practicalities of engaging with a whole-university approach. Findings show that local concerns often drove activity, which could be mapped to some aspects of a whole-university approach, but that the boundaries of professional expertise and resources were key considerations in accepting distributed responsibility. More broadly, mental health support was recontextualised to include wellbeing; this made it easier to adopt some aspects of a whole-university approach but focused on prevention rather than risk and regulation. As a result, activities being conducted in practice did not align directly with the whole-university approach.