Assel Mussagulova

University of Sydney

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i-10 index

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Co-Authors

Zeger van der Wal

Hague Institute for Global Justice

Chung‐An Chen

Nanyang Technological University

Chengwei Xu

International University of Japan

Qinrou Zhou

Nanyang Technological University

Soojin Kim

Nanyang Technological University

Hsiang‐Kai Dong

National Chengchi University

Ishani Mukherjee

Singapore Management University

Cheryl J. Tang

Singapore University of Technology and Design

Mehmet Akif Demircioğlu

Carleton University

Kayla Schwoerer

University at Albany, State University of New York

Cooperative Institutions

Nanyang Technological University

National University of Singapore

Singapore University of Technology and Design

National Taiwan University

University of Georgia

Vrije Universiteit Amsterdam

Rutgers, The State University of New Jersey

International University of Japan

Harbin Institute of Technology

Ministry of Industry and Information Technology

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Do high-PSM public employees like extrinsic rewards? A latent class analysis

Asia Pacific Journal of Public Administration (2023)

Chengwei Xu Assel Mussagulova Chung‐An Chen Ming-Feng Kuo

Scholarship examining public service motivation (PSM) in multi-incentive settings is still insufficient. Though previous studies have extensively tested the nomological networks of PSM, they paid less attention to differences between individual preferences. Drawing on latent class analysis (LCA), this study addresses this gap by focusing on these differences in a multi-incentive setting instead of merely investigating relationships between variables. The analysis established a four-class model that classified 1286 Chinese respondents into four groups based on their PSM level and responses to three types of rewards (i.e., intrinsic, intangible extrinsic, and tangible extrinsic rewards). Results demonstrated that: among the respondents, (1) 32.49% with low PSM preferred tangible extrinsic rewards; (2) 19.3% with moderate PSM showed a preference for intangible extrinsic rewards; (3) 35.94% with high PSM reported a desire for tangible extrinsic rewards; and (4) 12.26% with high PSM showed a preference for all three types of rewards. Findings support the argument that PSM may be compatible with tangible and intangible extrinsic rewards.

Argument (complex analysis)

Nomological network

10.1080/23276665.2023.2169835

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Citations (5)

When is a career transition successful? a systematic literature review and outlook (1980–2022)

Frontiers in Psychology (2023)

Assel Mussagulova Samuel Chng Zi An Galvyn Goh Cheryl J. Tang Dinithi N. Jayasekara

A definition of career transitions was initially proposed by Louis in 1980. The pace of career transitions has since increased, unraveling traditional linear career pathways. Despite this, we have inadequate knowledge about what defines successful career transitions. Hence, we conducted a systematic review of the scholarship to understand how career transition success is operationalized and to identify research gaps and directions. We identified and reviewed 244 articles published from 1980 to 2022. We found that career transition success outcomes studied fall under the self-referent category, with the outcomes in the other-referent category absent. Further, most studies rely on a mix of objective and subjective success criteria, with no study considering possible interactions between the two. The review revealed a fragmented scholarship of career transition success and an urgency to broaden investigations of career transition success criteria given rapidly evolving employment trends globally.

Referent

Pace

Career Pathways

10.3389/fpsyg.2023.1141202

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Citations (3)

The Twenty-First-Century Public Servant: A Developing Country Perspective

Springer eBooks (2021)

Assel Mussagulova

Public servant

Servant

10.1007/978-3-030-29980-4_31

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Citations (1)

Exploring the effectiveness of youth outreach programmes: the case of Singapore

Asia Pacific Journal of Public Administration (2024)

Soojin Kim Kai Jun Tay Clare Jing Wen Ong Assel Mussagulova

In recent decades, some governments have sought greater youth participation in government and public life. This study examines Singapore's efforts to foster youth participation in government-led community service projects, public conversations, and opportunities for citizen feedback. Using a mixed-methods design that combines a survey questionnaire and semi-structured interviews, we explore the effectiveness of these government outreach programmes in the eyes of youth themselves, and whether they meet the government's goal of promoting the active and engaged participation of young Singaporeans over the long term. We find that while local youth value the opportunity to participate meaningfully in governance, they also critique the government-led youth participation initiatives as top-down, choreographed, and inauthentic, saying that the views expressed therein do not sufficiently represent youth in Singapore. They also suggest feasible strategies to achieve genuine, inclusive youth participation in the public decision-making process.

Outreach

10.1080/23276665.2024.2383295

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Citations (2)

Public Service Motivation: Global Knowledge, Regional Perspective

Asia Pacific Journal of Public Administration (2022)

Zeger van der Wal Assel Mussagulova

Public Service Motivation

10.1080/23276665.2022.2101011

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Are Asian public affairs students different? Comparing job sector attitudes and sector preference between public affairs students at an Asian and Dutch University

Journal of Public Affairs Education (2020)

Zeger van der Wal Assel Mussagulova

Public affairs programs aim to prepare students for public service roles by teaching certain skills and reinforcing prosocial motivations. Studies provide mixed results as to whether these aims are met. What we do not know is whether public administration and public affairs programs in Asia attract students different in their job sector attitudes and sector preferences from those in Western Europe. To this end, we analyze survey data on 247 students from public affairs programs in the Netherlands and Singapore. We find no significant difference in job sector preference. However, Singaporean students display a higher level of public service motivation (PSM) and a higher preference for pecuniary rewards. This implies that public affairs programs in Asia should take into account students' distinct motivations when designing curricula, and public affairs programs in both countries should leverage the prosocial motivation of students by enhancing their PSM through socialization during their educational experience.

Public Service Motivation

Leverage (statistics)

Student affairs

Prosocial Behavior

Socialization

10.1080/15236803.2019.1700091

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Citations (7)

Burnout in the Australian public service during COVID-19: A job demands and resources theory perspective

Asia Pacific Journal of Public Administration (2025)

Assel Mussagulova

In the wake of the COVID-19 pandemic, the quest for the best ways to manage high job demands and the resultant burnout is especially salient. This article draws on the theory of job demands-resources to explore a moderation model of how job demands affect the likelihood of burnout at different levels of using job resources adopted during COVID-19. Using data from the Australian Public Service Employee Census (n = 88,503) in 2020 we find that workload and emotionally demanding work predict burnout. Furthermore, job resources – team adaptability and supervisor support can act as a buffer against the adverse effects of emotionally demanding work on employees. These findings shed light on how to effectively utilise job resources to manage job demands in critical situations.

Public Service Motivation

10.1080/23276665.2025.2455958

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Citations (0)

The Twenty-First-Century Public Servant: A Developing Country Perspective

Springer eBooks (2020)

Assel Mussagulova

Public servant

10.1007/978-3-030-03008-7_31-1

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Citations (1)

Developing public service motivation in the non-Western world

Asia Pacific Journal of Public Administration (2023)

Zeger van der Wal Assel Mussagulova

10.1080/23276665.2023.2237619

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Citations (3)

Reforming while maintaining job security: a good idea? The case of the Kazakhstani public service

Policy Design and Practice (2019)

Assel Mussagulova Zeger van der Wal

Recent administrative reforms in highly ranked countries like the Netherlands, New Zealand, Singapore and Sweden focus on legal normalization and the use of performance contracts, with public servants enjoying far less job security than one or two decades ago. Our study in Kazakhstan, a developing former Soviet republic subjected to various waves of personnel reform, demonstrates that job security is highly valued by public servants (n = 627). Moreover, as the primary reason for joining public service, it relates positively to public service motivation, and job satisfaction, and negatively to turnover intention. We discuss the risks of repealing job security for developing countries, which look to the advanced economies for public management solutions, and the adverse effects of transplanting reform strategies from the developed world to the developing world. We conclude with critical implications for policy and reform.

Job security

Public security

10.1080/25741292.2019.1679431

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Citations (4)